Frequently Asked Questions

  • Is Nexus a TPA software solution? View answer

    The short answer is no. While Nexus performs many of the functionalities that a TPA software performs, Nexus goes above and beyond what is currently available in the DOT drug and alcohol program management market.
  • Who is the typical Nexus user? View answer

    The typical user would be drug and alcohol program managers looking to streamline their processes. Nexus has also been utilized by Safety and HR professionals to centralize operations and manage compliance in one easy-to-use solution.
  • What is the difference between Nexus and solutions currently available in the market? View answer

    Nexus is a configurable solution that adapts to your day-to-day operation and tasks. Many, if not all, of the solutions in the market today are not configurable and limited in their offerings.
  • Who is subject to DOT testing? View answer

    Any person designated in DOT regulations as an employee who provides security-sensitive services is subject to testing Drug and Alcohol Department.
  • Which are the drugs that DOT tests for? View answer

    DOT drug testing is only done using samples urine. These urine samples are tested for the following drugs or metabolites.
    • Marijuana metabolites (THC)
    • Cocaine metabolites
    • Amphetamines (including methamphetamines)
    • Opioids (including codeine, heroin, morphine)
    • Phencyclidine (PCP)
  • What is considered refusing to take the test? View answer

    DOT regulations prohibit you from refusing to take a test. The Following are some examples of behaviors that according to the regulations configured are considered as refusing to submit to the test.
    • Failure to appear for a test after your employer has instructed you let him do it.
    • Not having a second test when instructed
    • Failure to provide urine or breath samples for any test required by federal regulations
  • Will my result be confidential? View answer

    Your test results are confidential. No employer or agent of services (for example, test labs, MRO or SAP) can make known to third parties their test results without your written consent. However, information about your tests may be disclosed (without your consent) at certain situations, such as court proceedings, complaints or administrative proceedings that you initiate or are initiated on your behalf due to a positive result or refusal of the test.

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